UX Director for high-stakes product teams.

I help growth-stage companies move from design-as-a-service to design-as-a-strategy. Fifteen years building systems that scale and teams that ship.

Common engagements

Quick UX Audit

What's going wrong?

A focused review of your key flows against heuristics and behavioral data. You get a prioritized punch list of friction points, their severity, and what fixing them unlocks.

Product Design

What can we build?

End-to-end design for new or existing product surfaces — from interaction models and wireframes to polished UI, prototypes, and engineering-ready specs.

Customer Journey Mapping

Who are our target customers?

Visualizing the full lifecycle of your customers across touchpoints. We surface moments of truth, drop-off risks, and the unmet needs that inform your roadmap.

Experience Design Strategy

What value do we bring?

Aligning business goals with customer outcomes at the systems level. We define the experience vision, North Star metrics, and the phased plan to get there.

Design Process

01 / DIAGNOSIS

Isolating the friction point.

Most product problems are organizational problems in disguise. I start by auditing the workflow, the artifacts, and the culture to find where signal is getting lost between intent and ship.

02 / ALIGNMENT

Defining the north star.

Design, product, and engineering have to agree on what good looks like — measurably. If success isn't legible to the team, the design doesn't have a mandate to exist.

03 / EXPLORATION

Breadth before depth.

Three to five honest directions, evaluated against the constraints we just agreed on. The goal isn't a winner yet — it's a real understanding of the tradeoff space.

04 / EXECUTION

High-fidelity momentum.

We build. Not just mockups, but prototypes that feel real, working against the design system. The team should be able to ship what they see.

05 / HANDOFF

Owning the last mile.

Specs, edge cases, motion, empty states, and a sit-down with engineering. The work is done when it's in production — and instrumented.